1. Introduction

Water Doctors International, Inc. ("Water Doctors," "we," "us," or "our") is committed to protecting the privacy of our franchisees, repair technicians, dealership partners, and their customers. This Privacy Policy describes how we collect, use, and safeguard information through our applications and services.

2. Information We Collect

2.1 Information You Provide

We collect information that you or your authorized representatives provide directly, including:

• Name and contact information (phone number, email address, business address)
• Account credentials
• Appointment and scheduling information
• Business and dealership details

2.2 Information Collected Automatically

When you use our applications, we may automatically collect:

• Device type and operating system
• Log data and usage information
• IP address

3. How We Use Your Information

We use the information we collect to:

• Send SMS appointment reminders, cancellation notices, and service updates
• Manage and facilitate appointment scheduling between franchisees, technicians, and dealerships
• Maintain and improve our applications and services
• Communicate with you regarding your account or service-related matters
• Comply with legal obligations

4. SMS Communications

By providing your phone number and consenting through our platform, you agree to receive SMS messages from Water Doctors International. We use your phone number solely to send appointment-related communications. Message and data rates may apply. You may opt out at any time by replying STOP.

5. How We Share Your Information

Water Doctors International does not sell, rent, or share your personal information or phone number with third parties for marketing or promotional purposes. We may share information only in the following limited circumstances:

• With service providers who assist us in operating our platforms and delivering SMS messages, strictly for that purpose
• With franchisees and repair technicians as necessary to fulfill your appointment
• When required by law, regulation, or valid legal process
• To protect the rights, safety, or property of Water Doctors International or others

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by applicable law. You may request deletion of your information by contacting us directly.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights and Choices

You have the right to:

• Opt out of SMS communications at any time by replying STOP
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations

To exercise these rights, contact us at [email protected] or (302)-996-9426.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on our website at waterdoctorsint.com. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Water Doctors International, Inc.

Phone: (302)-996-9426

Email: [email protected]

Website: https://waterdoctorsint.com